my iphone is recognised as "ptp" under other devices when seen in Device manager of windows
my itunes in windows can access the iphone, but I am unable to view my iphone in the file explorer to access my iphone's photos and videos.
iPhone 8
my itunes in windows can access the iphone, but I am unable to view my iphone in the file explorer to access my iphone's photos and videos.
iPhone 8
Install the Media Feature Pack for Windows 10.
Navigate to Settings > Apps > Apps and Features > Optional Features > Add a Feature and find the Media Feature Pack.
Restart Windows 10.
This worked for me.
I found the solution here:
Install the Media Feature Pack for Windows 10.
Navigate to Settings > Apps > Apps and Features > Optional Features > Add a Feature and find the Media Feature Pack.
Restart Windows 10.
This worked for me.
I found the solution here:
Unlock the device before connecting to USB and respond positively when asked to trust the computer. If you don't get a prompt you may need to reset your trust settings. See About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support.
tt2
I have tried it, but still can't see my device in Windows, while in iTunes, I can see that phone...
Is there content in the device's camera roll?
tt2
my iphone is recognised as "ptp" under other devices when seen in Device manager of windows