Homekit - Can not accept invitation
Going back and forth with apple support for almost 8 months. The issue is my personal AppleID (@Personal) tries to join our house account's home (@HouseAccount) and the invitation just hangs and errors out. My wife's account can be added and removed -- same with my kids. No issue with anyone's account accept @Personal.
Apple has had me jump through so many hoops even though this happens on EVERY device and even devices that work for family members doesn't work for @Personal. I've started from scratch multiple times and I've created a new home with just a single HomeHub on it. Same error every time. @Personal just can't join ANY HOME.
After going through the typical steps with apple support -- everything from resetting a router, resetting home hubs, logging our of an account of anything -- we hit a head end and apple support sends me to another senior analyst to just start again.
Never able to talk to an engineer about this issue -- support is just a middleman for which they have no idea what they are supporting. Wish I would have kept the contact of an apple support engineer who one day was able to dig into a problem with a family member's account and said there was an alignment problem with the account and fixed it while I was on the phone.
All my TVs, music and lighting can be used via homekit and I'm the only one in the house that can't use anything?!?!?! So ridiculous. I can't simply create a new AppleID as mine is over a dozen years old and is the head of the family which includes every purchase!
Not sure how to move forward -- was hoping IOS14 would have solved this issue but I don't think it has anything to do with the Home app itself -- has to be an issue with the @Personal account.
at a loss and so fustrated.
iPhone X, iOS 12