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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My mail drop is not working.
This is the first time I've used it since OS 10.15.7.
Worked great before the upgrade. I'm only sending 22Mb.
My mail accounts still has "send large attachments with Maill Drop" checked.
iMac 27″, macOS 10.15
Greetings movieguy-13,
We appreciate those details, and we're glad to know you were able to send the Mail Drop attachment using iCloud. That rules out the root cause being Mail Drop limits, and points us toward something blocking the connection to Apple servers.
To help us drill down on this further:
We look forward to hearing back at your convenience.
Enjoy your day!
Greetings movieguy-13,
We appreciate those details, and we're glad to know you were able to send the Mail Drop attachment using iCloud. That rules out the root cause being Mail Drop limits, and points us toward something blocking the connection to Apple servers.
To help us drill down on this further:
We look forward to hearing back at your convenience.
Enjoy your day!
Hello movieguy-13,
We see from your post that you were unable to send an attachment with Mail Drop, and we'll be glad to assist you.
These are some reasons why you might see this alert:
• Your internet connection cannot reach the Apple servers.
If you've continued to encounter this alert, try to connect to another network.
If that's not an option, then check if your proxy or VPN settings are blocking the required ports. Open this link to view the TCP and UDP ports used by Apple software products,
• You've reached the Mail Drop limits.
Let us know if you need additional help and we'll guide you forward.
All the best!
Thanks for those tips.
I checked all my MailDrop settings, nothing blocking that service.
It's probably an issue with my FIOS settings, because I was able to send the attachment by going through iCloud (instead of my Mac Apple Mail).
I have no checked boxes on my Network proxy tab and I do not have a VPN.
Any more specific hints on where to look?
Much appreciated.
Greetings Brian,
First I want to thank you for following up with this.
It's great to have community support.
Second, I did several tests and it looks like it might be a problem with the files I was mail dropping. I've been able to send other files via Mail Drop, so this seems the likely culprit.
Much thanks, Henry
Mail drop is not working
