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i have only managed to update to macOS Mojave latest version 10.14.6 but not macOS Catalina as having problem with the macBook Pro (mid 2104) as it sometimes would not restart or shutdown automatically due to an internal problem which could not be troubleshoot using the recommendations given.
MacBook Pro 13″, macOS 10.14
I posted the link because of this phrase in your original post, "sometimes would not restart or shutdown automatically." I'm sorry for misunderstanding. Here is an alternative process:
A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later
You should try each, one at a time, then test to see if the problem is fixed before going on to the next.
If possible, backup your files before proceeding.
1. Select Disk Utility from the Utility Menu and click on the Continue button.
2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
3. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
5. Click on the Apply button, then wait for the Done button to activate and click on it.
6. Quit Disk Utility and return to the Utility Menu.
7. Select Install OS X and click on the Continue button.
I posted the link because of this phrase in your original post, "sometimes would not restart or shutdown automatically." I'm sorry for misunderstanding. Here is an alternative process:
A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later
You should try each, one at a time, then test to see if the problem is fixed before going on to the next.
If possible, backup your files before proceeding.
1. Select Disk Utility from the Utility Menu and click on the Continue button.
2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
3. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
5. Click on the Apply button, then wait for the Done button to activate and click on it.
6. Quit Disk Utility and return to the Utility Menu.
7. Select Install OS X and click on the Continue button.
Hello Kappy,
Thanks for your comments but the issue is that the Macbook Pro 13" (mid 2014) won't restart in order to install the update macOS Catalina and at other times it just won't shutdown when prompted.
I ended up pressing down the icon key for switch on/off instead.
When the MacBook restarts it prompt a message stating it wasn't shut down properly and asked to open or cancel the previous session.
I tried all the trouble shooting recommendations but the problem is still there.
Thanks.
Dear Kappy,
I had tried the following first 7 steps as indicated in your recommendation to trouble shoot the issue of my MacBook pro not shutting down as prompted but the same situation persisted resulting on coming online into the Apple Communities.
Alas I found the problem prior to proceeding onto the following Step 8 onwards on trouble shooting procedure as that would entail a substantial task ahead.
The solution implemented was unusual and more of a lucky attempt but it also help to solve the issue of my MacBook Pro overheating whereby the right side of the notebook starts to heat up profusely and the fan begins to go on overdrive and very audible.
I conducted a check on the Activity Monitor and found a 'kav' process activity which persistently took up a very sizeable amount of the CPU ie 65% or more.
I trace the kav files and deleted all the related files as 'kav' was a supposed a kaspersky anti virus programme but it could also be a malware impersonating as part of kaspersky.
I then proceeded to close the MacBook Pro down using the usual prompt command a few times and it worked without a glitch and the notebook had also no longer overheats hence the fan no longer goes into overdrive.
I have yet to update the macOS to Catalina as I don't think that would be an issue now as it should be able to restart without the kav files or malware around.
I have read in the numerous chats in Apple Communities about the update to macOS Catalina whereby certain functions would no longer apply from macOS Mojave and was wondering whether the update is necessary as the MacBook Pro model is dated mid-2014 and I was thinking on upgrading to the latest model.
However on a common problem I had encountered on both my former MacBook and MacBook Pro is the internal built-in speakers whereby both are so-called damaged (ie- made inaudible, lots of crackling sound on base) likely by the exhaust fans located beside within the slot allocated.
I had resorted to having an external bluetooth speaker in place of the in-built speakers which solves the sound problem.
The latest models of the MacBook and MacBook Pro have the in-built speakers visibly located above at both left and right sides of keypad surface which isn't very pleasant to view but such decisions by Apple would clearly indicate that they were aware of such problems based on the placements of the in-built speakers in the older models and various attempts to address this matter had failed (as both my MacBooks) whereby Apple opted for the easy way out at the expenses of the overall asthetics of the latest MacBook Pro.
However there were not much discussion or issues relating to this issue within the Apple Communities.
What are you thoughts on this issue ?
PS: I would still likely purchase the latest MacBook Pro (upon having sufficient funds) as I won't have to endure the same damaged speakers issue on the latest model (fingers crossed)...
Best Regards.
Frankly, I have not given the matter much thought. I do not have any such problem with my 2018 MBP and MBA or my 2015 MacBook. As a result I haven't had an occasion to deal with the issue. It must not be that big of an issue, if you haven't found much in the forums. After all, we only get problems, here. If it were a big deal, then you would have found lots about it.
This link may be relevant to what you describe - rMBP random shutdown solution.
Issue on macOS Update from Mojave to Catalina
