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Activation lock

Is there no way i could take this into the store and get this iphone fixed, its icloud is still activated an I bought it off ebay, an there still an activation lock on it. i've tried contacting the seller to see if i can get him to remove the device but I haven't got a response

iPhone XR

Posted on Sep 26, 2020 11:28 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2020 11:33 AM

Without the Apple ID and Password of the original owner, you will never be able to use the device. We cannot help and Apple will not. Return it for your money back.

Turn off Activation Lock - Apple Support

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

2 replies

Activation lock

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