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đź’ˇ Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I just got my new AirPods Pro and ever since I got them they've been pausing and unpausing on their own all the time. I thought it was because my ears move sometimes, but I realized that's not the case. Is there a way I can fix this?
Hi -ayusa-,
We understand your AirPods keep playing and pausing audio. We're happy to help.
We'd recommend checking the Settings for your AirPods. With the AirPods in your ears and connected to your device go to Settings > Bluetooth and tap on the Info button 
 next to your AirPods. On the Settings page check to see if you currently have the Automatic Ear Detection option turned on. If you do, turn it off then test out the AirPods and see if you continue to have the same issue when playing audio.
Adjust the settings of your AirPods
We hope this helps. Take care!
Hi -ayusa-,
We understand your AirPods keep playing and pausing audio. We're happy to help.
We'd recommend checking the Settings for your AirPods. With the AirPods in your ears and connected to your device go to Settings > Bluetooth and tap on the Info button  next to your AirPods. On the Settings page check to see if you currently have the Automatic Ear Detection option turned on. If you do, turn it off then test out the AirPods and see if you continue to have the same issue when playing audio.
Adjust the settings of your AirPods
We hope this helps. Take care!
AirPods Pro keep pausing on their own
