iOS 14.0.1 wifi issues

My iPhone cannot connect with the WiFi since the update IOS 14.1.. What can I do?




[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Sep 27, 2020 12:57 AM

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Posted on Oct 13, 2020 6:37 AM

Any WiFi router that has MAC filter enabled may not accept the “Private” MAC address feature of the new feature added in iOS 14.0.1 to each WiFi profile saved. Turning off the private Mac Address on the specific WiFi profile may allow your device to connect.


Another issue is it connects fine but moments later it prompts for password on a saved profile. Turning off “wifi assist” in Cellular settings (absolute bottom of the list) will allow the device to remain connected on weaker range areas of this wifi profile.


I suspect the failing over to WiFi profile flip flopping is triggering a false positive on the algorithm that the wifi profile saved is incorrect and thus asks for a re-authentication.

299 replies

Oct 25, 2020 6:00 PM in response to Henny Bastiaansen

Get rid of Bitdefender and don’t use VPN. There is ZERO benefit, you aren’t more secure, and you run into issues like this. iPhones do not need added security; all it does is slow your phone down and provide information on your usage to the VPN provider, which they can sell, thus exposing you to identity theft.


See this article—>Don't use VPN services. · GitHub

Nov 2, 2020 6:31 AM in response to morp2

I had tried to shut off VPN previously by using the slide tab in Settings, but it kept reconnecting. However, on your advice, I did a deeper dive and found the VPN source in the third party antivirus app. Deleted the VPN and now the iPad connects and runs perfectly. Without your suggestion, it would have taken much longer to run down the remedy, so “Thanks” for that. The only concern now is that a VPN is considered as an extra layer of security, but one that is apparently untenable when running 14.0.1.

Nov 11, 2020 9:17 AM in response to Timwolde1997

I am having a similar issue. Upgraded an iPhone 11 Pro to 14.1 sometime in October, was receiving constant prompts to enter my network's WiFi password. Some quick searches revealed this to be related to VPN services running on the phone - had one installed from Bitdefender Armor (via Netgear), removed, and issue seemed to be resolved. My wife's phone, also an 11 Pro, did not have this issue as she is not using Bitdefender Armor at this time; all other devices in the home were operating normally. Router is a Netgear Orbi RBR50 with an RBS50 satellite.


Fast forward to Monday this week and my internet connectivity on my phone is not working - connection to our home wireless network is fine but it behaves as if there is no internet connectivity. Rebooted modem and router, no difference, rebooted phone, no difference, reset network settings on the phone, no difference. I had a pending update to 14.2, updated, no change. Disabling and re-enabling WiFi seems to correct the issue but only momentarily. My wife's phone is also experiencing the same set of issues. All other devices in the home are working as expected.


Found a post on Apple's developer forums (https://developer.apple.com/forums/thread/651079) suggesting to try Google's public DNS addresses - no change. Also on that forum, a user described changing their security type on their router to "WPA2+WPA3" which unfortunately is not an option with the Orbi RBR50, only WPA2-PSK [AES] or WPA-PSK [TKIP] + WPA2-PSK [AES] are choices. Router and satellite are running the latest firmware as well, V2.5.2.4.


Checked adding a new wireless network on the iPhone Pro 11 and of the security types available, default is WPA2/WPA3...there is no WPA2 only. I cannot validate what was present on my phone before updating to 14.x but I have an old iPhone 5s running 12.4.8 and WPA2 by itself is an option and this phone has no issue with internet connectivity.


My guess would be something to do with the WPA2/WPA3 security type currently set on IOS (could have been present before, not sure) and the lack of the option on the router. 


I have an email into Netgear for some insight. Fingers crossed as this is impactful - cell reception in my area is not good so WiFi is used for calls. I will update the thread with my findings in case anyone is used an Orbi system too but I would also try the DNS suggestion as well as the security type set on router suggestion - they may fix the issue for you.

Nov 25, 2020 6:46 AM in response to rachybaby36

  1. This is not Apple; this is a user to user technical support forum
  2. There is no problem in the iOS version you installed for Apple to fix, there is a problem in your phone or router
  3. Follow these troubleshooting steps, checking after each one:


  • Can you turn on Wi-Fi? If not your phone has a hardware problem that no amount of software updates can fix
  • Update to the latest version of iOS (as of today, 14.2)
  • Go to Settings/Wi-Fi, tap on the i next to the network name and turn Private Address OFF
  • Restart your router by removing all power for 15-30 seconds (don’t just turn it off)
  • Go to Settings/Wi-Fi, tap on the i next to the network name and Forget the network, then try to reconnect
  • Go to Settings/General/Reset - Reset network settings
  • Test with a different network


If NONE if these fix it your phone has a hardware problem.

Nov 25, 2020 10:33 AM in response to Lawrence Finch

We have three iPhones - Xs, Xr and 11. We have never had any issues with WiFi until we installed iOS 14. All three iPhones are experiencing the exact same issue. We have not experienced any issues with the other devices in our home, including iMac, 2 MacBook Pros, 2 iPads running iOS 13, LGTV, etc.


I have talked to Apple Support three times and followed every step they recommended including including the three things you mentioned. I've reset my router. I even reset my iPhone to factory settings and restored. Apple ran diagnostics on my iPhone and found nothing wrong with the hardware.


The fact is there are thousands of posts about this issue.

Nov 25, 2020 1:39 PM in response to steve.mccormick2

Thank you for the info Lawrence and thanks for letting us know we are not alone Steve xx And hopefully Apple will sort out another update to sort the “bugs” as I not given up hope yet. Apple will not admit that they are at fault but hopefully will promptly issue an update. Please keep us posted how you get on. Thank you for everyone who has commented and tried to help and hope correction update is released promptly. R x

Dec 9, 2020 1:46 PM in response to mjsides12

That has not worked for me or many of the other folks on this thread.


I've been on the phone with Apple Support multiple times. We tried EVERYTHING. Including a Reset to Factory Settings and restore from backup. It did not solve the problem. They ran diagnostics on the H/W - nothing wrong. They ran remote system diagnostics - nothing wrong. Problem still exists, especially after coming out of sleep mode or moving to certain parts of the house.

Oct 1, 2020 10:25 AM in response to ronan83

I agree I've just switched to iOS after 10 years with Android phones and first thing that happens is an update breaks my phone, and my phone wasn't cheap either ,very disappointed

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iOS 14.0.1 wifi issues

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