Is anyone else having issues with true wireless earbuds staying connected when earbuds are on standby mode? Ever since the iOS 14 update my earbuds disconnect and have to reconnect and I have re-paired them several times. It has to be the phone because I have tried my wife's earbuds and it has done the same thing. How do I fix this problem?
iPhone 11, iOS 14
Hello roperdude777,
Welcome to Apple Support Communities. We understand that your Bluetooth earbuds keeps disconnecting since updating your iPhone, and we'd like to help.
Just to confirm, are you using the most recent version iOS 14.0.1? If you haven’t updated to that, let’s do so now.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Also, check out the steps in the following link:
If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
Let us know if that helps. We'll be looking forward to your response.
Cheers!
Yes I am updated to the iOS 14.0.1 and before the iOS 14 update my blue would stay connected to my earbuds. I have tried 3 different earbuds and they disconnect from Bluetooth and reconnect.
Hi roperdude777,
Thanks for getting back to us with those additional details. It looks like your having issues with your wireless headphones earbuds after updating your iPhone to iOS 14, so let's continue working on this together.
You've mentioned that your earbuds stay connected while being in the stand by mode, also, they disconnect randomly. Did we get that right?
Also, it looks like you already unpaired/repaired them, and test with your wife's earbuds. Nice work troubleshooting.
Does your wife use the same earbuds brand? Also, when you say that you tested with 3 different earbuds, are they all wireless earbuds?
Next, have you tried to reset your earbuds, or check if they need a firmware update? You may need to contact the manufacturer for help.
So we're on the same page, did you try these steps to unpair/repair your earbuds?
Set up and listen to Bluetooth devices on iPhone
We'll be waiting for your response. Best regards.
iPhone 11 bluetooth connection with earbuds.
