iOS 14 and iOS 14.0.1 Sound Issues

That is so wrong. I mean I had to reset my iPhone after I backed it up. Plug my phone into iTunes. Press volume up then volume down then hold the power button then on the computer screen it will say downloading wait like 20 30 minutes then my phone restarted and I was at hello on the iPhone log in all my apps came back and the volume workef

I have a slightly different issue, probably because I usually (before the update) have most notifications delivered silently. For example before the update, I just heard phone rings and text messages unless I looked at my screen. In silent mode, only the alarms got through. After the update, even in silent mode, I get sounds from some apps. Silent mode seems to silence my alarms and make no difference to settings for other apps. Do we have a solution yet? The posts marked helpful seem more like upvotes for agreement than actual help. Did someone mention a beta update?

I think it’s a logical assumption that the update had an effect. It’s something which we know has altered the phone, etc. However, it is not the cause of the issue.

Thinking about it, how often do we use our phones to make calls with the speaker? It’s rare I do, and only noticed it after updating.

Usually all my calls are done via whatsapp video.

Its possible that there is more than one issue at play.

The blutack method seemed to have worked, on an XS max and a 6s+.

Prior to trying the blutack I turned off ‘Phone Noise Cancellation’ and quit and restarted the phone app. Having since turned this back on, it has not altered the phone speaker volume.

The ‘phone noise cancellation’ option states:

Noise cancellation reduces ambient noise on phone calls when you are holding the receiver to your ear’

So that is a system which directly affects the receiver speaker.

Could be worth toggling this.

New update- Update to 14.2 immediately, the sound from earspeaker works perfectly fine now on my iphone 11! My issue is solved, if still, restart the phone and do increase sound setting again, it worked for me!

Before the update 14.2, my temporarily fix are all previous suggestions in this post + I set silent mode off and increase the sound volume of all setting (ringer and alert awa the media volume is at least 2/3 maximum level, I found that the issue improve by 70%. Now after my update of 14.2, all call to me via earspeaker come with normal volume as before Ios 14!

I don't use my phone to call often as well, mostly message people and use applications. I guess the earpiece was full of dust which can come from the air when my phone was laid on the desk/table/sofa etc.... anyway I can confirm it works perfectly fine now and everyone should try to clean the earpiece indeed. Good luck to everyone.

I have faced a slightly different issue, but after reading the thread it seems that all are related. For me, my media and ringer volume gets synced (increasing or decreasing one leads to change in other). Changing ringer volume from settings also have no effect on ringer sound, but if I increases media volume from control centre or using volume keys ringer volume also changes. Sometimes, when playing media in car volume becomes extremely low and gets back up once you receive a call.

For me, the issue gets fixed once I disabled the "Sound Recognition" feature which was recently added in iOS 14.

Hope this helps! Please confirm if this works for you too.

Has anyone noticed that on the iPhone XS that the earpiece speaker is no longer used to play music and audio to create a stereo effect? It used to be used when I was on iOS 13 and would have beautiful output for Netflix and Apple Music. I’m pretty sure if Apple hasn’t fixed it yet that this will be a long term problem for most of us. I’ve had to put almost all of my calls on speaker just so I can have an easier time hearing people

Yes! That happen to my iPhone XS Max. And I still can’t hear **** from people who call me.

What is more amazing is that I also own an iPhone 8 that received the firmware upgrade without any problems. Also my wife’s 5S works correctly with iOS14. Anyway, they killed my XS Max and do nothing to address the issue. And don’t tell me I have to clean anything. One minute the phone was working perfectly and 30 minutes later it was unusable.

Save your trip and your aggravation to go to the store to the Genius Bar. It is definitely a problem with the update. I have a brand new phone right out of a box and it's doing it with the brand new phone. Right after the update was applied. Apple is aware of this, attorneys are aware of this, and if this message gets deleted then I know they're hiding something. It's not gonna work, as there is a problem with the update.

Yeah you are bang on with it being a IOS issue but more out of curiosity I am interested in what the Apple employee says to my face. If need be then I will point them to their own forum where, as you know, a large number of customers are complaining about the IOS updates with what appears to be very very little response from Apple.

So went to Apple store and explained the situation and also my thoughts that it was IOS related. Due to COVID restrictions had to leave the phone and let them work on it.

Went back an hour later and guy said they ran the diagnostics, performed the fix they thought would fix it and it had not, no surprise there.

He then went on to say that they where going to replace the screen under warranty explaining that the ear receiver and screen are all joined so to replace the ear receiver they have to replace the screen. As this was under warranty I told them to go ahead.

Half an hour later phone back and problem resolved, for now. Only time will tell if this is a permanent fix!

I’m dealing with the same issue. After these updates it just messed my audio. It’s very faint, I can’t hear sound coming from the other party. I literally have to grab my AirPods to hear the caller. Super frustrating!

I tried restarting my phone, cleaning the speaker. But no luck!

this is getting worse on IOS 14.3 . messenger call and whatsapp video volume are extremely low although the volume button is maxed. but if i play songs from music or videos from gallery the sound level is normal.

this is a serious bug and apple should fix this. i have to restart my phone to get it back to normal sound level.