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External USB SuperDrive problem

My Apple external USB SuperDrive won't accept a disc. The drive tries to spin up the disc but then ejects it. I have tried a number of discs with the same result, so I'm assuming something is wrong with the drive. Any troubleshooting suggestions would be appreciated. -Paul

Posted on Sep 27, 2020 11:56 AM

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Question marked as Best reply

Posted on Sep 27, 2020 4:35 PM

• Get help with the slot-loading SuperDrive - Apple Support

https://support.apple.com/en-us/HT201788


(if portable mac has a built-in optical drive - external won't work)


• How to connect the Apple USB SuperDrive - Apple Support

https://support.apple.com/en-us/HT202665


(if external Apple USB SuperDrive is upside-down it won't work)


Had you tried to see IF the external SuperDrive will accept a disk

when Mac is started in Safe mode? A troubleshooting idea to try.


• Apple Built-in/USB SuperDrive Not Working - Issue Fixes(?) | macdvd.com

(..do not download software ~ this is a "read-only" reference..)


IF you are handy; experienced in DIY troubleshooting, electronic

repair, & take responsibility.? There are fixit sites online to consider.


Good luck & happy computing!🌻🐝

1 reply
Question marked as Best reply

Sep 27, 2020 4:35 PM in response to paulzi

• Get help with the slot-loading SuperDrive - Apple Support

https://support.apple.com/en-us/HT201788


(if portable mac has a built-in optical drive - external won't work)


• How to connect the Apple USB SuperDrive - Apple Support

https://support.apple.com/en-us/HT202665


(if external Apple USB SuperDrive is upside-down it won't work)


Had you tried to see IF the external SuperDrive will accept a disk

when Mac is started in Safe mode? A troubleshooting idea to try.


• Apple Built-in/USB SuperDrive Not Working - Issue Fixes(?) | macdvd.com

(..do not download software ~ this is a "read-only" reference..)


IF you are handy; experienced in DIY troubleshooting, electronic

repair, & take responsibility.? There are fixit sites online to consider.


Good luck & happy computing!🌻🐝

External USB SuperDrive problem

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