Can't play my newly purchased music on iphone cuz of circle of dots

Question

Can't play my newly purchased music on iphone cuz of circle of dots

I just bought some music on itunes store. I can play the music on my PC but when I drag it over to my iphone it shows up in gray with a circle of dots to the left of the song name. The other suggestions say to delete all music and start over again. That is not an option. Is there some way to get this to work? Do I have to buy the album a second time? As for a refund?

Posted on Sep 27, 2020 2:27 PM

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Answer 1

CarlAVII

Community Specialist

Oct 4, 2020 12:01 PM in response to jamesfromjohnston

Hi James,

We understand that you're currently having some problems syncing your music from iTunes on your PC to your iPhone, and you're definitely in the right place for help. When you get a chance, would you mind checking out the steps below, and let us know if the results are any different?

Use iTunes to sync your iPhone, iPad, or iPod with your computer

Please let us know what you find and we'll take it from there.

Best regards!

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Can't play my newly purchased music on iphone cuz of circle of dots

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