Emails sending from alias instead of default mail email address

Yesterday I noticed that when I compose an email on my iPhone X that it is sending from an alias I have. My default is my main name@me account, and when composing it clearly shows I am composing using that email address, however as soon as I receive it, it comes in as from my alias email name.

Then I sent another email from the alias email address, and it was shown as coming from my MAIN (default) name@me email address. Is this a glitch? I definitely have it set up with my main as the default, and in composing it shows that correct main/default address.

Posted on Sep 27, 2020 2:37 PM

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27 replies

Sep 27, 2020 2:53 PM in response to zinacef

It shows my main/default one I use (myname@me.com) as email (top of screen). Below for allow sending from it is toggled on to be able to use 2 alias's as well as my main, my main/default is shaded so I can't toggle it from there.

LACAllen

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Sep 27, 2020 4:24 PM in response to WestSideGirl42

WestSideGirl42 wrote:

Yes, 14.0.1 But is it not super odd that when I then sent from my alias, it came in as being my default email address? It feels like this is an update glitch, but I don't see any other questions like this.

On icloud.com and in the mail app, check ...

Preferences > Composing > Send From

Sep 27, 2020 4:44 PM in response to LACAllen

when I log into icloud.com, my default there is also my main myname@me.com, and send from has ticks as well for my alias's, and the shaded main default myname@me.com. It all looks perfect. I was on a chat with Apple but I got disconnected from them twice.

I forgot to mention, it's the same in the mail app.

LACAllen

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Sep 27, 2020 4:48 PM in response to WestSideGirl42

WestSideGirl42 wrote:

when I log into icloud.com, my default there is also my main myname@me.com, and send from has ticks as well for my alias's, and the shaded main default myname@me.com. It all looks perfect. I was on a chat with Apple but I got disconnected from them twice.

The SEND FROM box should only allow a single selection. Choose the desired FROM address. The iOS Mail App will recognize this within minutes.

Sep 27, 2020 4:49 PM in response to LACAllen

my default is my name@me.com. I created the alias's so that I can anonymously deal with people when selling things on CL etc, I do not want to give strangers my full name. I have always had it where I can send emails from those if I choose, it has never changed it from my name while composing, then when sent it actually sent from an alias.

Sep 27, 2020 5:00 PM in response to LACAllen

For at least 14 years I have been set up this way, it hasn't changed at all, except all of a sudden my emails, even though it sends from my main, and default, account, it now is being delivered from a random alias account of mine. The point is it is no longer working as designed, and following Apple's directions and information, it does not perform as directed.

You have a default account to send from (within my Mac laptop, iPad, iphone and icloud) and they are all set to myname@me.com, and it is also set up in mail settings to "ALLOW SENDING FROM..." my 2 alias email addresses as well. It should not randomly choose an alias to send from.

your screen shot above is for selected a default "from" email address. Yes, my default email is set to only one, myname@me.com

LACAllen

Level 8

43,584 points

Sep 27, 2020 5:02 PM in response to WestSideGirl42

For at least 14 years I have been set up this way, it hasn't changed at all, except all of a sudden my emails, even though it sends from my main, and default, account, it now is being delivered from a random alias account of mine. The point is it is no longer working as designed, and following Apple's directions and information, it does not perform as directed.

If you want a solution, I will try to help. This can be done via icloud.com.

If you want to debate Apple history, I am out. Your choice.

zinacef

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Sep 28, 2020 12:05 PM in response to WestSideGirl42

So let me try to understand this further. If for example, I were to send you an email and you respond to it. Firstly, what email are you using to respond to it -- the @me or another alias you created like an @iCloud alias?

Secondly, when I get your response, what am I seeing?

zinacef

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Sep 28, 2020 12:16 PM in response to WestSideGirl42

Then it stands to reason if you used that address to reply to an email, the sender would also see that address as well and not an alias which you didn't use to reply to that email as you suggested here....

Thanks zinacef. It's still happening, but I think it may only be for a new composed message. When I reply to an email, it is received with my main default myname@me.com, not the alias. I wonder if it's just a glitch of the new update, and might correct itself.

zinacef

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Sep 28, 2020 11:57 AM in response to WestSideGirl42

No. On my end, all my aliases are checked.

zinacef

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Sep 28, 2020 12:13 PM in response to WestSideGirl42

So when I get your reply, I would see the myname@me.com (the default main)?

Sep 28, 2020 12:14 PM in response to zinacef

yes, exactly!

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Emails sending from alias instead of default mail email address