silent mode is turning on and off automatically

Hi gyh955,

We're glad you've reached out through Apple Support Communities for help with this sound issue you're experiencing on your iPhone X. We're happy to help sort it out.

Let's start by verifying if Do Not Disturb is set to enable automatically on a schedule. Do Not Disturb is a feature that can automatically silence your device. Here's a detailed guide with detailed information all about this feature:

Use Do Not Disturb on your iPhone, iPad, and iPod touch

If you find that the issue is unrelated to Do Not Disturb, please let us know all about what's going on. When you say that silent mode turns on and off, what do you mean exactly? Is it affecting every app, or only certain ones?

We've got a support article to share with you that has troubleshooting steps to help address unexpected sound behavior on iPhone:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

We're here for you if you've got any questions.

Have a great day!

Hi ghy955,

Thanks so much for clarifying that your device is vibrating continuously as silent mode is toggled on and off without your input. This is certainly unexpected behavior, so we'll be sure to point you in the right direction.

If this is occurring while there is no protective case on your iPhone, and if you've examined the Ring/Silent switch for any sign of obstruction or foreign material, we can recommend having your iPhone serviced at this point.

Visit our support site here to view and choose from available service options for your device in your area:

Get Support

Have a great day!

All my settings are correct. I am not hearing any sounds or feeling any vibrations for notifications while on calls. Visual notifications are working but it is very inconvenient to have to look at my screen every five minutes when on a call. I'm missing important notifications that can cost me money. I hope there's a fix for this. Having this issue since the update.

Mine does the same thing. Have you been able to get it fixed?