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I'm having issue with add card to wallet on my iPhone only, when click on "add card", it said "Could not set up Apple Pay - an error occurred while setting up Apple Pay", at the meantime I successfully added card on iPad and Mac, why only iPhone has the issue with add card, have searched every solution online, my region setting is correct, looking for solution for iPhone.
iPhone X
None of these suggestions helped or addressed the problem. I can't get past the "add card" step without an error message. So I can't even enter card info.
Thanks mromeu for your reply, both of our issues sound strange, yes I’ve spoken to Amex, and I’ve ordered a new card and still that doesn’t work, the fact it works on my phone but not my watch makes me think it’s an Apple issue rather then an Amex issue! Hope you get yours sorted, if you do please post how you fixed it :-)
Thank you to everyone who suggested picking a different region and then re-selecting United States! That fixed it right away and saved me a call to Apple Support, who usually tells me to blow away my iPhone and rebuild it from scratch (not from a backup) whenever I call them about anything. Thank you for the simple and non-destructive fix!
I have the same problem with my watch.
i have tried all of them and can't even enter the card name. An error occurs immediately
Same here i have the same problem with my watch. Wonder if this is related to latest updates .. used to work just fine.
Signing out and back in from my iCloud account resolved my problem.
I had the same problem with my daughter's phone. Her region was correctly set (Australia), when I set it to another country, and then set it back to Australia it fixed the problem.
FYI, Even though you may be in the correct region, I suggest you re-select the region. This worked for me.
Good luck
There is extremly simple fix for this issue
just press HERE
And then just simply press “add”
now you should be able to add your card
There is extremly easy way to fix this
just click here
and then just simply press “add”
now you should be able to add your card
WORKS 100%
Watch or iphone?
iPhone X
I had the same issue. change the region to something else and change it back. It worked for me.
Thank you. This is what fixed it for me. I’m in US. So I switched it to Canada. Then I switched it back to US.
I got it fixed after months of frustration, change your region to other countries and then set it back to USA, and it started to work again!
I tried to setup my apple and it keeps asking me for a id or license i don’t have an id or license
"Could not set up Apple Pay, an error occurred while setting up Apple Pay"
