My iPhone XR lately has had the screen going very dark.When I check the settings the brightness is set to high.
I was also unable to answer a call it was as though it was frozen.
I've only noticed this since I updated my phone a few days ago..any suggestions?
Thanks
iPhone XR, iOS 14
Hello flyinghostie,
We understand you're having an issue with your iPhone's brightness not working as it should and your iPhone XR having an issue with the touch screen while answering calls.
We have an article here we'd like you to try for when your iPhone is not responding. Please try the steps under the section "If your screen is black or frozen":
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you still see any issues with your iPhone, we'd like to look into this further with you.
Please contact us here: Get Support
Have a great rest of your day!
XR iPhone screen goes dark
