Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App updates

My apps are not updated automatically and when i want to update them manually i need to provide my password. If i do this i get a messsage that apple id or password are not correct. It looks like the apple store account is still linked to the previous owner of my ipad. How to solve this?

iPad, 14

Posted on Sep 29, 2020 7:15 AM

Reply
Question marked as Best reply

Posted on Sep 29, 2020 10:22 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Best reply

Sep 29, 2020 10:22 AM in response to joost146

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

App updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.