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User profile for user: navyya13
navyya13 Author
User level: Level 1
9 points

Macbook air one port not charging

I have Macbook air (2020) which has 2 usb-c ports. Both were working fine till yesterday, but now one of them isn't charging the device. i have already tried shutting it down (while connected to power) and pressing shift+option+ctrl+power button.It still doesn't charge.

To be noted that other port is identifying my iphone i.e it works when connected to a connector to which i connect by iphone via usb. The problem appears to be with the charging system. The charging cable and adapter apparently are working because the other port is able to charge. What to do next?

MacBook Air 13″, macOS 10.15

Posted on Sep 29, 2020 7:33 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Posted on Oct 1, 2020 6:05 PM

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Oct 1, 2020 6:05 PM in response to navyya13

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

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Macbook air one port not charging

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