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Level 1

4 points

If your USB-C power adapter isn't charging your Mac laptop

Only first the USB-C ports , the one closest to the screen, is not charging my Macbook Air.

The second USB-C port is working fine and is charging my Macbook Air.

Problem is only with the first port.

I have:

cleaned with canned air
cleaned charger contacts
done a hard shut down
Quick restart: click the Start menu > Power button > Restart. On a Mac, click Apple > Restart.

Posted on Jun 14, 2023 10:05 AM

Top-ranking reply

Community+ 2024

Level 10

207,053 points

Posted on Jun 14, 2023 10:48 AM

Seems like the first port has developed an issue. Setup a genie bar appointment and take your Mac in to have the port checked out.

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