MacBook battery not charging from a specific USB-C Port

Hello to everyone!


Have a quick question... I realise today that there is a problem with my usb-c ports. I am not able to charge my Mac from one of the two available usb-c ports. When I connect the official apple charger (that came with the laptop) to the problematic port the battery icon is showing that is plugged to the power and when I click the battery icon I see Power Source: Power adapter , Battery is not charging. The weird thing is that even that the laptop is connected to the power outlet the battery is discharging. When I plug the charger to the other port the battery icon shows the lightning thing that indicates that the laptop is charging.


Does anyone have an idea what is causing this?


[Re-Titled by Moderator]

MacBook Air 13″, macOS 13.4

Posted on Jul 20, 2023 4:01 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2023 6:19 AM

GeorgeNt wrote:

When I connect the official apple charger (that came with the laptop) to the problematic port the battery icon is showing that is plugged to the power and when I click the battery icon I see Power Source: Power adapter , Battery is not charging. The weird thing is that even that the laptop is connected to the power outlet the battery is discharging.


Something may be wrong with that port.


If "the battery is discharging" at the same rate it would if no adapter were plugged in, that is not weird, given that the laptop is reporting that the battery is "not charging."


You might want to try running diagnostics on your Mac, with the power adapter plugged into the troublesome port, to see if that turns up anything. And/or get in contact with Apple Support.


Use Apple Diagnostics to test your Mac - Apple Support

Official Apple Support





8 replies
Question marked as Top-ranking reply

Jul 20, 2023 6:19 AM in response to GeorgeNt

GeorgeNt wrote:

When I connect the official apple charger (that came with the laptop) to the problematic port the battery icon is showing that is plugged to the power and when I click the battery icon I see Power Source: Power adapter , Battery is not charging. The weird thing is that even that the laptop is connected to the power outlet the battery is discharging.


Something may be wrong with that port.


If "the battery is discharging" at the same rate it would if no adapter were plugged in, that is not weird, given that the laptop is reporting that the battery is "not charging."


You might want to try running diagnostics on your Mac, with the power adapter plugged into the troublesome port, to see if that turns up anything. And/or get in contact with Apple Support.


Use Apple Diagnostics to test your Mac - Apple Support

Official Apple Support





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MacBook battery not charging from a specific USB-C Port

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