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Spinning wheel icon

I constantly have a spinning wheel icon on the top of my new iPhone SE 2020 by the WiFi icon. I have closed all apps, stopped background refresh and other common steps but no luck. I have the latest iOS. Any suggestions????

iPhone SE, iOS 14

Posted on Sep 29, 2020 11:49 AM

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Question marked as Best reply

Posted on Dec 16, 2020 12:44 AM

As if we wouldn’t have tried it. Switch of cloud services, turn off background processes (end all apps), reset network settings etc. 5 calls with support and a new iPhone SE with same problems. It is a bug!!

242 replies

Oct 5, 2020 5:09 PM in response to Fantine

Hello Fantine,


It sounds like you're seeing spinning wheel on the menu bar of your iPhone even when there's no background activity.


Did you recently purchase this device and set it up using an iCloud backup? If you've done that within the last few days, what you're seeing can be iCloud restoring content from the backup. Make sure to stay connected to a stable Wi-Fi network so the restore process can complete in a timely manner.


If you did not set up your phone using iCloud backup, have you tried to restart the iPhone? You can follow the steps here to do that:


Restart your iPhone


Regards.

Dec 17, 2020 1:58 AM in response to Ccrealty2000

My advice is that the spinning wheel with no other symptoms is nothing to worry about. Howeverit should not rotate 24x7 so the thing to do now is to put in a bug report

Feedback to Apple

https://www.apple.com/feedback/iphone.html


As 14.3 is probably not in the drop down box, ignore it and put full details in the text box.

Same applies to all other posters in this thread. Apple will only get a feel for the extent of this phenomenon there, not here.

None of the other regulars has any input, The Community Specialists only need to come in after a week of no replies and my advice has been rejected.

So go for the official bug feedback portal above.


Feb 2, 2021 2:42 PM in response to Lostin1122

Lostin1122 As you responded directly to me I will reply to you alone.

Yes the airplane mode was to test what is causing it, was not suggested as a remedy.

It proves it is network traffic not background activity and I think most people on here accept that.

Translation, dictionary and dictation services use the internet for extended vocabulary to reduce storage. Most of those services have a standalone capability.

I do not believe the battery consumption is related to the traffic indicator but it seems true that the SE2020 differs from my phones in this respect.

In your case three days into a new phone you can expect significant battery activity same as after a large update.

You can also learn how to maximize battery life and lifespan.


Mar 17, 2021 11:28 AM in response to Chancemyman

Chancemyman wrote:

LD150. I agree with your assessment on the correlation of the two; however I actually did a pretty good generic test. I took my SE purchased on the exact same day as my wife’s SE. I disabled Siri and dictation on hers. And kept my mind on. We have absolutely no apps whatsoever on the phone because I cleared back to new on both. After a full charge on both by the end of 8 hours mine with the spinning wheel and hers had no spinning wheel the levels are as follows: mine was at 67 percent and hers was at 18 percent. Mind you absolutely no phone calls or use in any form or fashion. Proof in my opinion spinning wheel does reduce battery

So, Chancemyman, let me make sure I have this straight:

  1. Your SE was the only one with Siri and dictation kept on, and your SE was the only one «with the spinning wheel and hers had no spinning wheel». Correct?
  2. At «the end of 8 hours» of testing, «after a full charge on both» phones, your phone «was at 67 percent and hers was at 18 percent.» (emphasis added) Correct?


Unless your battery percentages were not what you seem to have expressed, you have demonstrated the opposite of what you claim: that «the spinning wheel» caused increased battery drain.


Now. Even if what you expressed for what the battery indicators were «at» were reversed, or expressing how drained the batteries were, this test does not test only «the spinning wheel», but also the battery drain of «Siri» «dictation» and the Cellular communication involved.


If, however, you had only performed a single «Siri» «dictation» (with its accompanying Cellular communication), then we would have something closer to a reasonable test of «the spinning wheel» issue itself.


Even then, we would need to know the battery state immediately after the «dictation» was complete.


Even better, would be the battery graphs for both phones involved in the test, so we can see indications of other activities, as per LD150‘s recommendation, yesterday.

Dec 20, 2020 1:05 PM in response to Raph79

I spent another hour on the phone with Apple Support. No luck. Yesterday I turned off Analytics and Improvements.


The Network Refresh stopped.


Apple had been collecting a ton of data. I have pages and pages of data over the past month in the Analytics Data file.

Jan 26, 2021 5:25 PM in response to Fantine

I tried all of “the steps” twice. Didn’t work. Apple support could not help. I went to the verizon store 3 times. They told me yet another update should do the trick, but who knows when it will come out. (Great job fellas)....... I got fed up with current politics as of immediately late (I don’t care if you agree) and deleted the Facebook app. Problem solved. No more spin (pun intended).

Feb 25, 2021 11:16 AM in response to Fantine

I would like to thank Brandy from Apple Support. She is a senior support person. After 4 months of dealing with the spinning wheel, I was at the end of my rope. Apple replaced the iPhone SE 2020 that I bought in September 2020 free of charge. Fedex just dropped off my new iPhone 12 Mini. I just have to ship the iPhone SE 2020 back to Apple.

Oct 7, 2020 2:59 PM in response to CarlAVII

Thank you for responding. I did just purchase the device, and I transferred all these contents from my old iPhone 6 to the new iPhone SE 2020. As far as I can determine, the spinning wheel is associated with the use of Siri and/or voice dictation for emails and apps like Twitter. As long as I don’t use Siri, which I deactivated, or dictate anything, I don’t get the spinning wheel. I’m hopeful that Apple can fix this bug in the future.

Spinning wheel icon

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