Using an AirPort Extreme with a Motorola MB7621

Has anyone been successful using an AirPort Extreme with a Motorola MB7621?

I don't have this specific model, but have used different Motorola modems with an AirPort router with no problems. If the modem is operating correctly and the AirPort is as well, the products should work together.

Check to make sure that the modem is working correctly by connecting your computer directly to the modem using an Ethernet cable to make sure that you can get a good Internet connection that way. Be sure to turn off the WiFi on the computer to insure that the connection will be over the Ethernet cable.

If you can get a good Internet connection with the computer connected directly to the modem, this will confirm that the modem is working correctly. Then we can work on getting the AirPort up and running with the modem.

Do you need to first do a factory reset on the Airport?

Yes. This must be done whenever you change the modem or change service providers. Post back if you need more details.