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emma_2211 Author

Level 1

4 points

MacBook Air stuck on black screen

Hi All,

I have a MacBook Air and it wouldn’t open so I restarted it multiple times and it has loaded to the same point than turned black. Yes it is on and the mouse has appeared and is movingCan anyone help me?

MacBook Air 13″, macOS 10.15

Posted on Sep 29, 2020 10:32 PM

Top-ranking reply

Tesserax

Level 10

151,857 points

Posted on Sep 29, 2020 10:56 PM

I suggest starting with this article: If your Mac doesn't start up all the way - Apple Support

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MacBook Air stuck on black screen

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