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Level 1

4 points

My MacBook screen is black but I can move around the move, why is that?

My MacBook is turning on, the mouse moves around but the screen is black, and the Touch Bar is off too, is the MacBook not working anymore?!

MacBook Pro 13″, macOS 11.2

Posted on Jul 29, 2021 1:56 PM

Top-ranking reply

Level 8

35,338 points

Posted on Jul 29, 2021 2:01 PM

There may be something in these instructions to help:

"A blank screen (black, gray, or blue) should appear once or more during startup.

If your Mac appears to be stuck on a blank screen, follow these steps".

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