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phuc-nt Author

Level 1

8 points

Desktop and Documents have trouble with iCloud Drive on Catalina 10.15.7

The iCloud Drive is not working with Desktop and Documents. There is no data that has been synced. Does anyone know how to solve it?

iMac 27″, macOS 10.15

Posted on Sep 29, 2020 11:58 PM

Top-ranking reply

deondria51

Community Specialist

Posted on Oct 6, 2020 12:58 PM

Hey there phuc-nt,

It appears that you are having some difficulties with syncing your iCloud Drive data with your iMac. We would love to assist you with resolving this issue so that you are able to sync your files.

Here are some troubleshooting steps that may resolve this for you:

Ensure that you are fully signed into your iCloud Preferences settings: Set up iCloud on your Mac
Make sure that iCloud Drive is enabled: Set up iCloud Drive
Verify that Documents & Data is enabled: Add your Desktop and Documents files to iCloud Drive
Verify that you have enough iCloud Storage: Manage your iCloud storage

Hope these resources help you resolve this issue.

Best wishes to you.

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Desktop and Documents have trouble with iCloud Drive on Catalina 10.15.7

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