📢 Newsroom Update
The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >
The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >
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When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
iPadOS 18 is now available
Explore new ways to work with Apple Pencil, discover new experiences in apps, and customize iPad even further. Learn more >
Explore new ways to work with Apple Pencil, discover new experiences in apps, and customize iPad even further. Learn more >
My wife is updating itunes by connecting her ipad to her PC and keeps getting an error "The ipad could not be updated. An unknown error occurred (4000). Any ideas please
iPad Air, iPadOS 14
Whilst this support page does not explicitly refer to error #4000, we have been advised by Apple Support that these outlined steps are relevant:
If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support
Whilst this support page does not explicitly refer to error #4000, we have been advised by Apple Support that these outlined steps are relevant:
If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support
Disabling the password seems to have worked for these users:
iPhone XR - Error 4000 when trying to ins… - Apple Community
My wife is updating itunes by connecting her ipad to her PC and keeps getting an error "The ipad could not be updated. An unknown error occurred (4000). Any ideas please
