Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music

Hey guys

My card keeps getting declined even with enough funds in my account. I'm currently in a family sharing plan, but I'd like to pay for the apple music individual plan without leaving the family sharing. I'm thinking this could be why my card keeps getting declined. Please has anyone experienced anything like this? How did you solve it?

Also if you know any solution I could try out.

Thank you

Windows, Windows 10

Posted on Sep 30, 2020 3:11 AM

Reply
Question marked as Best reply

Posted on Sep 30, 2020 10:47 AM

If you are in family sharing, only the organizer's payment method can be used in your account.


Buy/redeem iTunes Gift cards to the account. Charges will be deducted from the account balance before the organizer's credit card is charged.


App Store & iTunes Gift Cards by Email.     


Gift cards redeem.    


Gift Card - can’t redeem.    

3 replies
Question marked as Best reply

Sep 30, 2020 10:47 AM in response to niminira

If you are in family sharing, only the organizer's payment method can be used in your account.


Buy/redeem iTunes Gift cards to the account. Charges will be deducted from the account balance before the organizer's credit card is charged.


App Store & iTunes Gift Cards by Email.     


Gift cards redeem.    


Gift Card - can’t redeem.    

Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.