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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I ordered 2 lightning to usb cables online, how do I email apple to indicate that one of the cables I received is defective, I am from the Caribbean region. I left feedback 3 week ago, I am still awaiting an response.
iPad, iPadOS 13
Hello trinibago,
Thanks for using Apple Support Communities. It sounds like you’re looking to return a purchase. We’re happy to get you pointed in the right direction.
The link below shows you the process for returns and refunds:
Returns & Refunds - Shopping Help - Apple
You can scroll to the bottom of the webpage and change to your country/region by clicking the flag icon in the very bottom right.
Should you need additional assistance, contact Apple Support.
Take care.
Hello trinibago,
Thanks for using Apple Support Communities. It sounds like you’re looking to return a purchase. We’re happy to get you pointed in the right direction.
The link below shows you the process for returns and refunds:
Returns & Refunds - Shopping Help - Apple
You can scroll to the bottom of the webpage and change to your country/region by clicking the flag icon in the very bottom right.
Should you need additional assistance, contact Apple Support.
Take care.
Hi Bailier,
thank you so much for your response it was very helpful. I contacted Apple and they sent me a replacement.
Thanks so much again.
overseas online purchase return
