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text notification not working iOS 14

Since the upgrade to iOS 14 my text notification aren’t working while I am on the phone. Is this a new feature? Can it be changed? Please help

iPhone 7, iOS 14

Posted on Sep 30, 2020 6:32 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2020 5:45 PM

I have latest update. I am not receiving text message alerts when I am on the phone. None of your advice helps. Also how my text message an app that I need to update? It feels like this was canned response with no effort put into to actually address the problem. Please help

25 replies

Oct 6, 2020 5:12 PM in response to amethyst8604

Hi amethyst8604,


We see you're having some trouble with your notifications on your iPhone, and we're absolutely committed to helping resolve this.


To start, let's back up, and then ensure your iOS software is fully up to date to the latest version of iOS 14.0.1: Update your iPhone, iPad, or iPod touch


Then, let's ensure all of your apps are up to date as well: Update apps or use automatic downloads - This will help us to ensure that your apps are configured correctly to work with iOS 14 optimally.


If the issue continues at that point, let's try to check the notification settings for your apps here: Use notifications on your iPhone, iPad, and iPod touch


Also, let's ensure your Do Not Disturb feature is not enabled under Settings > Do Not Disturb


Let us know how this goes!


Kindest regards.

Oct 7, 2020 4:21 PM in response to chris_g1

I too have a problem with notifications not working for phone, text, email and calendar. I've had diagnostics checked while on chat w/Apple. I reset & recovered from backup. Now on iOS 14.0.1 and still have the problem. Husband uses iPhone XPro and is getting all notifications. I have my Home Screen icons all changed (shortcuts) and I have some widgets.


I checked each app & badges are turned on, under notifications the Lock Screen & Notification Center are on as well as badge.


I have tried a few things here that ppl said worked for them. Do you think there's a problem because of all the icon changes? My settings seem to be correct & I checked the time as well. Thx.

Oct 6, 2020 6:50 PM in response to amethyst8604

amethyst8604,


We want to ensure all the least intrusive steps are taken before we dig deeper, as issues like this can often be resolved by them; we appreciate you giving those initial steps a try!


We'd like to also have you check and ensure your Date & Time are set to automatically detect under Settings > General > Date & Time. The reason we want to try this is to ensure that your Messages settings for notifications aren't being blocked or routed by any timing issues.


Since this is affecting the Messages app, if you continue to have trouble after updating your iOS and attempting those settings adjustments, we would recommend reaching out to us directly here: Get Support


All the best.

Oct 29, 2020 1:44 PM in response to amethyst8604

This is just the WORST! I updated yesterday my Iphone 11 and now nothing works! I cant call nor receive calls. The iphone drops all my calls and cancels all inconming calls... Same happens if i try to do a Whatsapp call, i only can do Video Calls.


I work with this cellphone and everyday i have to call and receive important calls! Its incredible how bad you can fail on a IOS Update.


The worst part is that the only solution somebody has provided me is to delete completely my Iphone and do a Back-up???

ARE YOU FOR REAL?!

Nov 20, 2020 8:35 AM in response to amethyst8604

for those that updated to 14.2.1 or do not have a 12 model, this is for you lol

I have an X on 14.2 and i’ve gotten no message notifications at all, both text and imessage. No vibrate, no banners, no badges, nothing. i tried a million different suggestions, including a hard reset and restore of my device. the only thing that actually has been working perfectly is after i went into Settings > Notifications > Messages > change Banner Style to persistent. everything is working for me now message-wise, including vibrations and badges. no idea why lol but I will take it. Hope this can help for anybody still having the issue!

Dec 1, 2020 6:50 PM in response to CarlAVII

Hi, recently my phone auto-updated to iOS14.2 and I notice all my notifications stop working and I missed a lot of my messages without noticing it. This effected my work badly. I need to find out how I can fix this soonest possible before I got into more trouble with my job. I'd tried hard reboot few times and it is still not working. I'd also ensure my phone is not on silence or do-not-disturb mode. I'd tried setting some of the important apps to persistent, yet nothing works. Please help!

Dec 1, 2020 8:52 PM in response to junjay

There’s nothing u can do I tried everything, I’ve also called Apple a few times to fix it and they have no clue how. I ended up purchasing a Apple Watch that’s the only way I know when I receive a text while on the phone. Hopefully they figure this out soon. Last few days I noticed sometimes I get the text tone and others I don’t get anything.

text notification not working iOS 14

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