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iPhone 11 Pro Max not receiving calls and is static and breaking up

Me and daughter share same phone service att her phone works at home but my iPhone 11 does not receive calls and is static and breaking up a lot why is this happening



[Re-Titled by Moderator]


iPhone 11 Pro Max, iOS 13

Posted on Sep 30, 2020 9:07 PM

Reply
1 reply

Oct 6, 2020 7:02 PM in response to Mila09pr

Hello Mila09pr,


It sounds like you're hearing static and distortion when speaking on the phone at home. Does this happen only at your home or everywhere? Have you tried to use speakerphone or a headset to test the quality of your call?


Are you seeing the same behavior when using FaceTime or other apps?


You can take a look at this article that may have more information:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Regards.

iPhone 11 Pro Max not receiving calls and is static and breaking up

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