iphone 11 frozen

iphone 11 pro max frozen following ios 14 update. Tried to force reset the phone by pushing volume keys and holding side button but it does nothing. When I plugged into itunes the computer will not allow the device to continue because it does not "trust" and I cannot allow the trust on my device because it is frozen. Please give me a fix.

iPhone 11 Pro Max

Posted on Oct 1, 2020 6:28 AM

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1 reply

Oct 1, 2020 6:34 AM in response to dd176

Retry a forced restart of your device, keeping in mind that after pressing and quicky releasing volume buttons, you need to press and hold the side (power) button UNTIL the Apple logo appears. It might take 20-45 seconds. Ignore all other things you see on your device during that procedure and release that button ONLY after seeing the Apple logo.

If the issue still persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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iphone 11 frozen

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