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Macbook Pro Not charging


I was working until battery went down to 4%, that was when I closed the lid and connected it to charger (USB-C), only to find 15 min later that it wasn’t charging at all. Instead the battery drained and now all it is displaying is sign of “connect to charger” (Even when actually connected to charger).

iNfo:

Model: 2017 MBP 13 inch (Non touch Bar)

Charger Status : as good as new

No signs of port burnout/ Short circuit

Charger is working and current is flowing through Mac. Since I can feel the Current through vibrations with sliding hand over Mac when barefoot standing on ground

I am able to click force trackpad after pressing the power button ( only until Sign comes up and again goes black)

No liquid spill

Same thing happened last month also when battery was again below 4%, But somehow something worked out and battery came back to life with a usual Ding noise and started to charge.

Usually never had any problem neither with the Charger nor with the Battery, it happened both the time when battery was all drained


Things I have tried:

  1. SMC reset (Shft +Cntrl +Opt + Power) for 10-60 sec
  2. NVRAM (only “Connect to charger” sign comes up and goes away, since before pressing required buttons I click power to get it started)
  3. Tried to cool it down in AC (if thermo stat ceased battery charging)
  4. Tried pressing power button for 10 sec
  5. Let the charger remain connected overnight (But Charger socket never got hot)
  6. Tried both the ports

MacBook Pro Retina

Posted on Oct 1, 2020 11:15 AM

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3 replies

Oct 1, 2020 10:03 PM in response to ravish34

Time to have Apple or an Apple Authorized Service Provider examine the laptop and provide you with a repair estimate.


Your laptop has multiple free repair programs available including one for battery issues:

https://support.apple.com/13inch-macbookpro-battery-replacement


You should also see if the SSD qualifies for the free SSD repair program:

https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service


Here is a current list of the publicly acknowledged free repair programs for various Apple products:

https://support.apple.com/service-programs


Edit: Are you using the charging cable since a Thunderbolt cable won't charge the laptop? Maybe your charger is defective. You should make sure to take your charger & cable along when getting the laptop examined.

Oct 2, 2020 12:35 AM in response to HWTech

Thanks there!! Sure I will get it to nearest Genius Bar (only that appointment isn’t available upto next Thursday !!)

Yess I’ve checked those programs but for some reason my serial number doesn’t qualify for respective programs.


No that isn’t just a thunderbolt cable connected. It is the charging cable that came along with MBP i.e. USB Type C Cable.

And I am very much sure that cable and adapter is fine, but still as you advised I would carry them along for checkup.!!

Macbook Pro Not charging

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