Apple TV audio sync issue

Question

Blessing1971 Author

Level 1

8 points

Apple TV audio sync issue

Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)?

It either starts buffering, loses sync with the audio track or loses audio altogether. My device is set to auto update and is current. The problem happens multiple times on every episode I play, currently NCIS.

Posted on Oct 1, 2020 1:22 PM

Reply

Answer 1

rkaufmann87

Level 10

148,440 points

Oct 1, 2020 1:43 PM in response to Blessing1971

This could be an issue with the app or your network. If the issue only occurs with CBS all Access then and you have an Apple TV 3rd generation, I'd reach out to CBS's support.

Reply

Answer 2

Blessing1971 Author

Level 1

8 points

Oct 1, 2020 2:25 PM in response to rkaufmann87

I already reached out to CBS and they say the app is likely, but you control that on the A1469 and it is current.

Reply

Apple TV audio sync issue

Similar questions