IPHONE 11 PRO LOSING CELLULAR DATA

My iphone 11 pro suddenly lost cellular signal two days ago. I have tried everything. I reset network settings, restarted the phone, reset the entire phone and also installed the new update iOS 14.0.1 and nothing seems to work. I have also noticed that since the update my phone's battery usage has gone up.

Any tips on what i can do?

iPhone 11 Pro Max, iOS 14

Posted on Oct 2, 2020 3:21 AM

Reply
2 replies

Oct 7, 2020 3:38 PM in response to JackieMoraa

Hi JackieMoraa,


It sounds like you're having trouble with cellular connection and battery and we want to help.


Your cellular connection is likely the cause of both issues. While searching for cellular connection your iPhone will use extra power.


Are you seeing a message that your iPhone is "Searching" or says "No Service" in the top left for signal?


Try the steps here:

If you see No Service or Searching on your iPhone or iPad - Apple Support


Let us know what happens after trying the Carrier Settings update.


Thanks for using the Apple Support Communities.

Oct 21, 2020 5:58 AM in response to Leanne_68

This has been happening to my Iphone 11 Pro on 14.1 as well - as soon as I leave wifi range and I'm on the cellular data connection from tower, I lose all data capabilities. It has happened almost daily and I see by a google search that this is happening to a LOT of users. After trying all the "fixes" shown in responses - the ONLY way to fix seems to be a full phone reboot which is both annoying and time consuming (and dangerous while driving!). The phone is only a few months old and it started with the 14 updates.

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IPHONE 11 PRO LOSING CELLULAR DATA

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