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Level 1

5 points

App Store

Why is that every time I open the App Store it says “Cannot Connect to App Store” & every time I press retry nothing changes ?

Posted on Oct 2, 2020 10:56 AM

Top-ranking reply

Level 6

15,962 points

Posted on Oct 2, 2020 11:25 AM

I see you are running wifi, can you confirm you have a stable wifi connection and it works on other apps, or to browse the web?
If your wifi signal is active and you're able to browse the web follow the steps at If you can't connect to the App Store, iTunes Store or other Apple services – Apple Support

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