Why does USB-C to HDMI adapter work with my monitor, but not using just thunderbolt 3.0

Hey,

The product page of the cable you listed states this:

Ups... But the title states this:

[...] HDMI-Kabel(4K@60Hz) [...], iPad Pro, [...]

OK. For future purchases I will make sure to read the whole product description and not just only the title.

At least I can tell you, that the cable I bought from "uni" feels pretty valueable.

[...] but after more research i found an interesting fine print on this Apple support page: [...]

[...]

Which is... just confusing.

It is absolutely confusing. They should point out, that it is only possible to connect the IPad Pro via thunderbolt to a monitor, if the thunderbolt input of the monitor supports Displayport protocol. I would have saved quite a bit of time knowing that this is necessary.

I guess the adapter you've found should be capable for 4K@60Hz.

[...] (and unlike the official Apple adapter) [...]

Not so sure what you mean by that. On the product page of the official Apple adapter I've found, that it can handle 4K@60Hz for the newer Gen IPad Pros.

So if you really like the colour white and want to spend double the amount of money compared to the adapter you've found, then you should go for the official Apple product. ^^

jk.

Thanks for opening my eyes, that I bought a wrong cable.

Have a nice day!

Hey ragemoody,

I bought the following cable:

https://www.amazon.de/gp/product/B075V5JK36/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

(uni USB C zu HDMI-Kabel(4K@60Hz), USB Typ C zu HDMI 2.0 Kabel [Thunderbolt 3 kompatibel])

Unfortunately, my IPad is not outputting the maximum resolution that is possible using this cable.

So I can not recommend this cable, even though they sell it as HDMI 2.0 cable.

I've read, that the HDMI-Ports of the Monitor (38WN95C-W) are HDMI version 2.0. So it definitely should be possible to transfer the 3840x1600 pixeils using an HDMI 2.0 cable.

Maybe the issue is, that HDMI is not using the Displayport protocol. This might cause a loss of resolution.

I'm currently using my monitor in combination with an 5 year old laptop (NP870z5g-x01de). I guess this laptop only has an HDMI 1.4 Port, nevertheless it can handle the 3840x1600 resolution using the HDMI cable that has been shipped with the monitor (5K ready).

For comparison I took two photos of my monitor screen when the same picture (res: 3840x1600) was shown. One time using my IPad Pro and one time using my laptop. I used the standard photo app by apple on my IPad and the standard photo program by Microsoft on my laptop.

The picture that looks sharper was outputted by my laptop.

IPad using the cable that I mentioned above:

Laptop using LG's HDMI cable:

I don't exactly know what the problem is.

Maybe I should have picked a USB-C to Displayport cable, because the IPad Pro is using the Displayport protocol to communicate with the monitor.

Or maybe they just sold a really old HDMI version that I don't even ever heard of.

I tried quite a few apps on my IPad in combination with the monitor.

Netflix (4K,HDR subscription) --> I tried to play titles that websites stated, that it is available in 4K on Netflix, but the IPad definitely wasn't able to output the maximum possible amount of pixels.

Amazon Prime Video: also no success.

AppleTVapp: Maybe it was HD, but definitely not more. As far as I know, you have to purchase one of these Apple TV Hardware type of things to enjoy 4K and HDR (but why... ;( )

Maybe it is a software issue, so it is not possible use this monitor with max resolution.

I would recommend you to try an USB-C to HDMI-2.0 cable. Maybe this works better, considering the IPad uses Displayport protocol.

If you buy such a cable and have success, please let me know. I would low to get the most out of my monitor using the IPad Pro.

Best regards

DezzardHD

Hey,

I’ve bought the adapter you mentioned. It can handle 4K resolution.I tried watching HD (1080p) movies, but the video does not scale so that the full monitor screen is used.

For exemple, I tried to watch some random movie on netflix/apple tv/amazon prime. The resolution that was provided was 1080p. Then I was only able to use like 70% of the screen. I tried using the settings „original“ & „full wide“ on the monitor for the screen ratio and I also always toggled those arrows that are implemented in the software of netflix etc. to maximize or minimize the video. Nothing worked. I guess that‘s an software issue, but might also be a problem with the adapter.

Maybe I should actually try to buy the original Apple adapter.

Looking forward to hear from your experience report. ^^

Hey,

nice to hear from you again!

It seems, as if your monitor is configured to use "Full Wide" for the aspect ratio. Therefore your picture is getting stretch quite a bit. Regarding "Queens Gambit" on Netflix it is not so bad, because it is 4K content on Netflix.

Could you also try a normal 1080p movie on netlifx, like "Extinction". In that the picture in "Full Wide" aspect ratio-mode is really not nice at all.

I was actually able to imitate the behavior for Queens Gambit:

Without Full-Wide mode it looks more like this:

So far really nice team work!

Have a nice day!

DezzardHD