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Incorrect name on personal playlists

I am one of 2 parents in an iCloud family with subscription to Apple Music - in my Listen Now section which includes personal playlists etc - the playlist or radio name is wrong, showing that of my partner (the other parent in the family unit).

ie should show ‘Apple Music for Graham’ but shows ‘Apple Music for Victoria’ instead.

  • screenshot attached.

How do I fix this glitch?

Thanks

Graham

Posted on Oct 3, 2020 1:36 AM

Reply
6 replies

Oct 8, 2020 12:38 PM in response to Gee-Bee

Hey Gee-Bee,


Thank you for using Apple Support Communities!


We see from your post that you're having trouble with the name on your shared playlist. We'd be happy to sort this out with you.


Did Victoria make the playlist and share it with you? If so, her name will stay on that playlist.


If not, report that here:


See what friends are listening to in Apple Music on your iPhone, iPad, iPod touch, or Android device - Apple Support


"Report a concern

If you see something offensive on a user's profile or in an user-created playlist, you can report it to Apple and we'll investigate the issue. You can report a concern with any content that an Apple Music user uploads or shares.

Items that you can report include:

  • Playlist names
  • Playlist images
  • Playlist descriptions
  • User names
  • User images
  • User handles

To report an offensive name or image:

  1. Go to the user's page or playlist's page.
  2. On your iPhone, iPad, iPod touch, tap the More button .  On your Android device, tap the More button .
  3. Choose Report a Concern."


Cheers!

Oct 27, 2020 2:23 AM in response to ramenboy

Thanks- I thought it might be linked to the payment method, we switch between my card and the other adult family member’s card regularly.

I tried switching the iCloud payment method back to my card this morning - now I have a mix of my name and her name on different playlists and personal content in my music library.

I am the organiser of the family group, it’s my Apple Music subscription and these are my playlists - it should not matter whose name is on the current payment method!

What a mess - this is a bug, please fix Apple?!!!

Incorrect name on personal playlists

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