Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes uninstall not done error iTunes64.msi

cant update or uninstall itunes as its giving error iTunes64.msi and i cant even find this file in registry also ,

pls help

iPhone 7, iOS 14

Posted on Oct 3, 2020 3:30 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2020 9:28 AM

For general advice see Troubleshooting issues with iTunes for Windows updates. Start with Missing MSI errors.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

1 reply
Question marked as Top-ranking reply

Oct 3, 2020 9:28 AM in response to dharmesh96

For general advice see Troubleshooting issues with iTunes for Windows updates. Start with Missing MSI errors.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

itunes uninstall not done error iTunes64.msi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.