Unable to update to ios 14

I can't update my iPhone X to ios14. My iPhone says 'unable to check for update'. And my laptop says 'The iPhone could not be updated because the firmware file was corrupt'

iPhone X, iOS 13

Posted on Oct 3, 2020 8:40 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2020 4:03 PM

Hi kxrys,


It seems you're having some trouble updating your iPhone and we can help.


Let's start by trying to delete the update file on your iPhone and try to update again right from your iPhone:

  1. "Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update."

If your iPhone, iPad or iPod touch won’t update - Apple Support


Let us know if that helps.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Oct 8, 2020 4:03 PM in response to kxrys

Hi kxrys,


It seems you're having some trouble updating your iPhone and we can help.


Let's start by trying to delete the update file on your iPhone and try to update again right from your iPhone:

  1. "Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update."

If your iPhone, iPad or iPod touch won’t update - Apple Support


Let us know if that helps.


Thanks for using the Apple Support Communities.

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Unable to update to ios 14

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