What can I do to restore or update my iPhone? The instructions didn’t work.

I followed the “support.apple.com/iphone/restore” instructions; however, I can’t restore or update my iPhone 5.

What can I do to restore or update my iPhone?

iPhone 5, iOS 10

Posted on Oct 3, 2020 11:13 AM

Reply
1 reply

Oct 8, 2020 5:21 PM in response to PleasehelpMTS

Greetings PleasehelpMTS,


Thanks for visiting the Apple Support Communities! It seems your iPhone is stuck on the Restore screen.


Check out the information in the following article:


If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


"Get more help


Kind regards.

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What can I do to restore or update my iPhone? The instructions didn’t work.

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