Accidental damage to the hard wear.
The trackpad of my MacBookPro was damaged in an accident. Will the product be replaced?
MacBook Pro 13″, macOS 10.15
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The trackpad of my MacBookPro was damaged in an accident. Will the product be replaced?
MacBook Pro 13″, macOS 10.15
If you have AppleCare+ coverage, accidental damage is repaired for a $300 fee. If not, you must pay for the repair yourself.
You may have other coverage, such as homeowners/renters, that may cover it.
If you have AppleCare+ coverage, accidental damage is repaired for a $300 fee. If not, you must pay for the repair yourself.
You may have other coverage, such as homeowners/renters, that may cover it.
Accidental damage to the hard wear.