Using ancestry.com I am unable to view some of the images. The help screen advises to download certain app on a Mac To update Safari but I only have iPad and iPhone. What do I need to do?
iPad Pro, iPadOS 13
Hello Wrekingirl,
Thank you for using Apple Support Communities!
We understand from your post that you are unable to view documents from Ancestry.com on your iPad. Which iPad model do you have? What software version is on your iPad? If you are not using the Ancestry.com app, you may want to visit the App Store and download their app for use on your iPad. This may make it easier.
To update Safari on your iPad, you will need to check and see if you have a software update available for your iPad. Since Safari is a built-in app on your iPad, it will need to be updated with the software.
Update your iPhone, iPad, or iPod touch - Apple Support
Best Regards.
Hello Wrekingirl,
Thank you for using Apple Support Communities!
We understand from your post that you are unable to view documents from Ancestry.com on your iPad. Which iPad model do you have? What software version is on your iPad? If you are not using the Ancestry.com app, you may want to visit the App Store and download their app for use on your iPad. This may make it easier.
To update Safari on your iPad, you will need to check and see if you have a software update available for your iPad. Since Safari is a built-in app on your iPad, it will need to be updated with the software.
Update your iPhone, iPad, or iPod touch - Apple Support
Best Regards.
How can I view docs on ancestry.com on an ipad
