What happens if my battery is dead, so the usb-c port is not charging? I tried resetting the SMC prior to the battery dying. Hardware failure?
Thanks
_d_m_c
MacBook Pro 13”, macOS 10.15
If the battery is dead and you cannot recharge it, then buy a new battery, or a new charger, or both.
Try using another USB-C port especially on the other side of the laptop if you have the Touchbar model. Sometimes just one port goes bad or both ports on one side go bad.
Try unplugging the charger from the electrical outlet for a minute to reset the circuitry of the power adapter.
Here is an Apple article for troubleshooting charging issues:
https://support.apple.com/en-us/HT204652
If this doesn't help or you find one or more ports are bad, then you will need to have the laptop repaired.
See if your laptop qualifies for this free battery repair program:
https://support.apple.com/13inch-macbookpro-battery-replacement
FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple repair programs):
Resetting the SMC
