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User profile for user: stephen492
stephen492 Author
User level: Level 1
8 points

Constant requests for Apple ID

For the past 2 weeks my phone keeps asking me to enter my Apple ID quite often. When I bring up the screen where I input my ID the screen will shut down before I can type in my ID. I have to try doing it several times before I am able to get the screen to stay open long enough to enter my ID. Then within a day or two, sometimes hours, I will be asked for my ID again. I am also experiencing app screens failing to open or closing unexpectedly.

How can I correct this issue?

iPhone 7

Posted on Oct 5, 2020 7:44 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,177 points

Posted on Oct 5, 2020 10:46 AM

Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,177 points

Oct 5, 2020 10:46 AM in response to stephen492

Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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Constant requests for Apple ID

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