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appletv problem with youtube

I have a 3rd generation appletv that works well with all my apps except for a problem with youtube. This just started a few weeks ago but every time I hit pause during a video youtube freezes up and I have to restart. The video then starts all over from the beginning.


Apple TV 3, 8

Posted on Oct 5, 2020 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2020 6:49 PM

Hello cabgman,


We understand that you are unable to pause Youtube without the video restarting. You’re in the right place, we’d be glad to assist in seeking a solution.


The issue may be with YouTube app, but since you are unable to uninstall or update apps on that Apple TV generation, please follow the steps here to restart your Apple TV: How to turn off or restart your Apple TV


You can also check for a software update: How to update your Apple TV


Let us know if this helps.


Take care.

3 replies
Question marked as Top-ranking reply

Oct 10, 2020 6:49 PM in response to cabgman

Hello cabgman,


We understand that you are unable to pause Youtube without the video restarting. You’re in the right place, we’d be glad to assist in seeking a solution.


The issue may be with YouTube app, but since you are unable to uninstall or update apps on that Apple TV generation, please follow the steps here to restart your Apple TV: How to turn off or restart your Apple TV


You can also check for a software update: How to update your Apple TV


Let us know if this helps.


Take care.

appletv problem with youtube

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