Just got my new ipad pro

While setting up my new iPad Pro it froze on the Apple ID - it won’t let me click on anything nor will it move forward.

please help

Posted on Oct 6, 2020 7:13 PM

Top-ranking reply

hawaiiinsomniac

Level 1

29 points

Posted on Oct 6, 2020 7:20 PM

Try restarting it.

Holding power button + volume button (either one).

Good luck

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4 replies

Top-ranking reply

hawaiiinsomniac

Level 1

29 points

Oct 6, 2020 7:20 PM in response to Susiecarrillo1

Try restarting it.

Holding power button + volume button (either one).

Good luck

Oct 6, 2020 7:23 PM in response to hawaiiinsomniac

Omgosh- that worked!! Thank you sooo much !!

Oct 6, 2020 7:25 PM in response to Susiecarrillo1

lol when anything goes wrong - its the first thing I do!

Enjoy your new iPad Pro!

Oct 6, 2020 7:26 PM in response to hawaiiinsomniac

I was such a goober did not know how to turn it off

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Just got my new ipad pro