Level 1

4 points

I just bought an iPad Pro, I turned it on to set it up, it froze when I tried to sign in with my name and password. Wheel is still spinning, it's been 24 hours....

I just bought an iPad Pro, I turned it on to set it up, it froze when I tried to sign in with my name and password. Wheel is still spinning, it's been 24 hours....

Posted on May 13, 2021 6:46 PM

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Level 10

236,303 points

May 13, 2021 6:47 PM in response to ictus72

Use this to try and get it back to where you can activate it. If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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I just bought an iPad Pro, I turned it on to set it up, it froze when I tried to sign in with my name and password. Wheel is still spinning, it's been 24 hours....

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