User profile for user: JOfun22
JOfun22 Author
User level: Level 1
9 points

help: external hard drives show 0 items until reboot

I'm baffled. In the past couple of months I've developed a problem where my external hard drives (I have three) will individually, or sometimes in multiples, suddenly show "0 items" and no files listed, although the available space is accurate. The fact that it's happening on two drives at the same time make me think it's not a hard drive problem. Additionally, if I do a system reboot everything returns to normal... for awhile.


I'm using OS 10.14.6 (and don't want to upgrade because I'd lose legacy apps) on a 27-inch iMach (late 2015). Seems like a finder problem, maybe, but I can't find a solution and this is driving me crazy!

Posted on Oct 7, 2020 8:32 AM

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User profile for user: BDAqua
BDAqua
User level: Level 10
251,263 points

Oct 9, 2020 1:56 PM in response to JOfun22

Uninstall Sophos per their directions , then run etrecheck again to see what chaff it left...


Delete these files & restart...


/Library/LaunchDaemons/com.crashplan.engine.plist


/Library/LaunchAgents/com.canon.MFManager.plist


/Library/LaunchAgents/com.carbonite.launchd.carbonitestatus.plist


/Library/LaunchAgents/jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist


/Library/LaunchAgents/jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist


~/Library/LaunchAgents/com.Wondershare.TunesGoWatchDemo.plist


~/Library/LaunchAgents/com.seagate.dashboard.plist


~/Library/LaunchAgents/com.amazon.cloud-player.plist

~/Library/LaunchAgents/com.adobe.ARM.***.plist


~ tilde indicates hidden Local Library

Apple hid the Users' Library folders...


  1. From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
  2. In the window that opens, enter ~/Library, and click Go.


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help: external hard drives show 0 items until reboot

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