Macbook Pro 2017 camera image flickering

I have a MacBook Pro from 2017, macOS 10.15.6, and have been having issues with my camera since May. In May, it stopped working altogether, but after about 6 weeks of not doing anything involving the camera, it started working on its own again. I had another episode of the camera not working/fixing itself again a month ago, but now, I've started noticing that the camera will turn on, but the image will flicker or flash, so the person that I am talking to over FaceTime or Zoom sees my image flashing/flickering. The video I see of others is fine, and it's not my whole screen that is flickering, it's just the camera/video image. The green light is on as it should be and not flickering. I have tried restarting my computer, closing all other programs as to not overload my computer CPU, I've tried resetting the SMC, PRAM/NVRAM, starting my computer in Safe Mode, looked at all of the energy saver options, screen time, allowed programs to access my camera, I've checked the hardware and it says there are no issues with the camera, diagnostics don't return any issues, my internet connection is strong enough, I've tried using Terminal to restart the camera and the issue keeps coming back. I've tried using other apps with the camera, and they all have the same issue with the video image flickering/flashing. It is getting really annoying and inconvenient to have to use my phone for school Zoom meetings and exams. Anyone have any ideas? Please help!!

MacBook Pro 13″, macOS 10.15

Posted on Oct 7, 2020 9:20 AM

Reply
1 reply

Oct 12, 2020 3:17 PM in response to wl2262

Hey there wl2262,


Thanks for reaching out to Apple Support Communities. We understand the build-in camera on your Mac is not working as expected. We’ll be happy to help with this. 


If the SMC reset did not resolve this, there is a good chance your Mac will need service. Take a look at this article for more info:


If your built-in camera isn’t working on your Mac


You can use this link to help you reach out to Apple Support:


Contact Apple Support


Kind regards.

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Macbook Pro 2017 camera image flickering

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