AppleTV app constantly stuttering on LG 4K TV. We use Netflix, PrimeVideo, HULU, Crackle, etc and don’t have this issue with any other app. Only AppleTV. So what gives and why is there seemingly no settings that are available to adjust?
55UK6500AUA,
Hi there Dxdog67,
We understand you're experiencing an issue with the Apple TV app on your TV, and we'd like to share a resource that may help.
You should be able to access the Apple TV app settings by going to Settings in the app. If you're not seeing any Settings, try following the steps under "Sign out of the Apple TV app on a smart TV or streaming device" so you can sign out of the Apple TV app and reset it to its original settings: Get the Apple TV app on your smart TV or streaming device.
If the issue with the stuttering persists after those steps, let us know the following:
Is it happening with shows that you're streaming, or ones you have downloaded?
What happens with rented or purchased movies or shows?
Cheers!
Appletv app stuttering issue on LG TV
