Usb3 camera adapter not recognized
My Apple lightning usb3 camera adapter is not recognized by my iPad Air 3gen after the update to 14.0.1 I need this resolved, please.
iPad Air, iPadOS 14
User profile for user:
CarlAVII
User level:
Community Specialist
Hi, suzy251.
Welcome to the Apple Support Communities. We’re glad you decided to reach out about your adapter no longer working after updating to iPadOS 14.0.1. Are you seeing an alert that says “Accessory not supported” or does it just not display your camera when you connect it with he camera adapter?
We suggest starting by making sure all of your connections are clean. This article outlines that process:
If you see an ‘Accessory may not be supported’ alert - Apple Support
It’s also a good idea to ensure you’re following this guide:
Import photos using Apple camera adapters - Apple Support
The guidance outlined here may also help:
Use Apple USB-A camera adapters with other USB-A devices - Apple Support
All our best.